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Global Learning Link helped us launch "peer training" by designing customized leader's guides and participant manuals, then training our own sales professionals to be the trainers. The programs were interactive, skill-based, and simple to deliver. Feedback from our salesforce has been extremely positive, and we are already benefiting from this initiative.
 Global Learning Link (GLL) did a great job of designing our customized sales program, "SOLES of Service". Today it is used in more than 100 retail stores throughout the United States and abroad. GLL really understands what we value and created a training plan that supports our Corporate culture of service excellence and real accountability. The highly interactive format works equally well one-on-one on the sales floor or in group settings. The Performance Standards they developed for us helps measure individual performance as well as overall training effectiveness. Both our sales associates and Regional Training Managers find the program to be fun and easy to learn. We can't forget to mention the energy and enthusiasm that GLL brings to their work. It's absolutely contagious!!!!
It was obvious to me that your audience was interested, involved, and attuned to your every word. Your material was specific, and your tools tailored to the needs of the group - right on target. You are a true professional and a joy to watch!
We all left the training with new energy and purpose. I have your training manual on my desk and have referred to it several times.
Susan Onaitis and Global Learning Link have been instrumental to Richard Lewis Communications, Inc,. in providing the best counsel on sales techniques and how to win long-term customers. Our firm hired Susan several years ago and we continue to employ her sales strategies and skills with each presentation we give.
Susan Onaitis is a lively, engaging speaker who uses humor, audience interaction and real life examples to get her point across. Her in-depth sales and negotiating expertise coupled with her ability to breathe new life into a subject enables her to turn even jaded veterans into believers.
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