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| Issue 1 2010 |
Welcome to my e-newsletter. I know what you\'re thinking – not another one! However, I promise to keep it short, to the point, and helpful – news, information and resources you can use. That\'s my goal so please let me know how I\'m doing.
Speaking of valuable resources, I also want to let you know about a new book on which I collaborated called \'Fortify Your Sales Force: Leading and Training Exceptional Teams.\' If you are looking for ways to strengthen your sales team in these challenging economic times, look no further. Thirteen experts from the field of sales & training share practical ideas to move your business forward. It is available in bookstores and on http://www.Amazon.com right now!
Susan Onaitis, President
SusanO@GlobalLearningLink.com |
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Recent Projects
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| GLL conducted workshops on negotiating skills for Key Account Managers at GfK Custom Research as part of ongoing selling skills development. |
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| At the Bulgari national sales meeting, Susan spoke on enhancing the brand experience for retail and wholesale customers. |
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| As Phase One of ongoing sales management development at French lingerie maker, Chantelle, we did a session on skills needed by sales managers now. |
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| We taught Phase One of management development skills at Richemont North America. |
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Selling your ideas to others
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| Are you trying to persuade a group of friends to go to a particular movie or trying to champion a new approach at work? Influencing others to your way of thinking is about moving ideas forward without being pushy or manipulative. These tips can help you influence others on the job or in your personal life: |
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| 1) Listen more than you talk. Listening enables you to find out what others want/need. It also gives you insight into their concerns and fears, which might be holding them back from seeing your way as an option. |
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| 2) Discover WIIFM. Why might others say yes to your idea? What\'s In It For Them – or WIIFM? |
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| 3) Empathize. Show that you are sensitive to their point of view and understand why they might feel that way. Ask questions to get more information about their thinking. |
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| 4) Inspire trust. Do what you say you will do to build your credibility with others. |
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| 5) Engage others in your thought process. Ask for their input or how they might approach the issue. |
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| 6) Reciprocate. It isn\'t all about you. You don\'t always have to get your way. And you need to give in order to receive. |
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| 7) Demonstrate a positive attitude. If people see you blaming and complaining, they are less likely to jump on your band wagon. Positive attitude brings positive action and people love to be part of a success. |
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